Jason T. Doucette
Guerdon Enterprises LLC
August 25, 2011
We appreciate the quick turn-around Hansen provides and have been very happy with all of the products we've ordered from your company.
Thanks again for being one of our most reliable subcontractors!
Regards,
Jason T. Doucette
Project Estimator
Guerdon Enterprises LLC

Hal Hendrix
Hendrix Construction, LLC.
8900 SW Burnham St., Suite F-22
Tigard, OR 97223
July 16, 2011
Dear Mr. Hansen:
This letter is to express my sincere appreciation and gratitude to two of your employees, Doug Heizenrader and Roger Prasad. I had a rush project and that had to be completed in a very tight window. Doug not only provided expert advice and guidance, but also I believe was instrumental in helping me complete the project on time. This is my first experience with your product and with Doug's guidance, the installation was flawless. His decision to predrill the holes for the bottom brackets significantly reduced the installation time. Communication was excellent with every phone call returned. Please pass on my thanks and gratitude to Doug. Although I spent only a few minutes with Roger Prasad as I was picking up the materials, I was really impressed with his attitude, friendliness, and sincere desire to help. That's the kind of employee that most employers love to have. Also, pass on my appreciation to Roger. As a side note, both the client and I were really impressed with the railings and installation. I wouldn't hesitate to recommend your products.
Very truly yours,
Hal Hendrix

Eduardo Charma
July 14, 2011
This is my first time working with Hansen Architectural Systems. I found them online and after a couple of emails and phone call negotiations I decided to go for it. First, let me tell you they are the nicest, most professional people possessing the most effective customer service you will find. I was a little apprehensive making such a purchase online. They were not only very helpful in helping to decide what will be the best look they were also effective in the design in addition to being cost effective. The complete railing system took about two weeks to be made and was delivered on time. There were no problems at opening since it was very well packed. The railings look great and were very easy to work with having all the parts and tools available with extra parts and length just in case. This was my first Cable railing installation and the paper work wasn't perfectly clear, however I called at 1030am, my time (730 am their time) and somebody was there to answer my questions, so that was fantastic. I give Hansen 5 stars for their service and if I need to I shall contact again, no doubt.
Eduardo Chama
Philadelphia, PA

Gregg Kirkland
April 15th, 2011
Dear Hansen Team:
On behalf of everyone here at Simmons Law Firm, I would like to thank your great railing products for our commercial office renovation in downtown Alton. The railing is not only beautiful, but has exceeded our expectations. We could not be more pleased with how your products contribute to our realization of our vision.
Gregg Kirkland
Chief Operating Officer
Simmons Law Firm, Alton, IL

David Witham
April 7, 2011
Hey Tracy
Tim stopped by with the sample railing system today and I loved it. Looks like a great, well thought out product and we are excited to move forward with it, Tim will be in touch soon. I also appreciate a company that sends out a well designed sample instead of a box of parts. It speaks well of your company. Upward and onward
David Witham
withamarchchitecture@gmail.com

Bruce Andrews
January 26, 2011
Lisa, I received the shipment this morning before 9:00AM. It looks like I have everything I need. Thank you for the fast response. I'm really pleased with the railings and am now anxious to finish! Please relay my thanks and appreciation to everyone who helped with this project.
Regards,
Bruce Andrews
San Carlos, CA
kf6dvj@inreach.com

Ralph Reisner
December 3, 2010
Tom,
Just wanted to express our thanks for the excellent product (railing for the Yale Ave. East property). Also the technical assistance you gave Coddington Construction was much appreciated by them and us. If we can ever be of help in communicating the excellence of the product and the help to other potential clients of your, please let me know. Regards,
Ralph Reisner - President R & D Corp.
rreiisner@ucsd.edu

Jeff Croman
May 17, 2010
Tom,
I don't know how to thank you enough! Not just for the excellent quality and service, but for the All Thread suggestion (much cheaper than the epoxy anchors I had planned on using), and for the WD40 trick on the metal cutting blade. Not only does it keep the blade from clogging, it really reduces the amount of deburring necessary. Mary and I are really happy with the results. She gets a big smile every time she goes in or out of the front door now. We both feel that it added more value to our house than the cost of the parts. Your railing are much nicer than the wrought iron ones we had originally designed and just a third of the cost and we get really cool lights and I get the benefit of doing it myself! Everything went together like clockwork. Your railings are relatively easy to assemble. The hardest part was dealing with the exposed aggregate on the steps. It took almost a whole day to chip it smooth and add a thin mortar layer to make it absolutely level for the base plates. But it was worth it; they look like they were installed when the house was built. The only complaint we have is that we didn't meet you sooner. Send me a few business cards so if we have any friends that are considering something similar, they won't have to wait.
Thanks again!
Jeff Croman
jeffcroman@comcast.net

The Austonian Tower - Austin, Texas
April 15, 2010
Good Morning Mr. Hansen. I want to extend a special thanks to you and your team for a great performance on our high-rise condo tower. We really like the final product. Based on my experience with Hansen, please use me as a reference for future projects. I will highlight the fact that your team worked with us during the design phase and helped us save significant dollars. Thanks again, Tracy! I look forward to working with you again.
Robert Albanese
The Austonian Tower
Representing Second Congress Ltd.
100 Congress Avenue, Suite 2040
Austin, TX 78701
(512) 961-2900

Deck Railing Project
April 12, 2010
Jason
Ryan & I picked up our materials midday and were back to the house by about 1:30. The rail was up and beautiful by 4:30. Your design and execution are brilliant. Overall I am as impressed as I have ever been by something I've purchased for my house and I've been under construction on and off (lots of on) since 1971. The only problem is that your railing makes the railings on the rest of my decks look shabby. We'll be back for more one of these days. You have been very helpful all along. Thank you very much.
Todd Norvell
Portland, OR
todd.norvell@comcast.net

Fort DeRussy Military Museum Project
April 2, 2010
As always your company is the best in performance, delivery and assistance. Please list us as a business partner that you have done business with for an excellent review of your company.
Highest Regards,
LTC Michael A. Ferrill
Fort DeRussy U.S. Army Museum Of The Pacific
Honolulu, HI
(808) 665-0438

Elmwood Condominium
March 25, 2010
I came home last night to a wonderful surprise! My finished patio! To say it looks wonderful is an understatement! The new patio’s make our building look AWESOME! Could not believe it! I was stunned! Our common area almost looks like the entrance to a spa hotel! Once the interior design for the landscaping is complete, our common area will look beyond what we could have ever imagined. Coby and Bob; you both ROCK! Although, my partner Lisa was approached and told by an onsite owner (who I believe has only come to one meeting out of many concerning anything to do with our patio project) complained to Lisa the common are now looks “colorless”. Lisa told her she was wrong, and the new enclosures look fantastic! Thank you Bob for putting a lock on our gate/door to our patio; we feel much safer and any privacy issues have been totally resolved! I am amazed at how great this project has come together! Thank you everyone for all your hard work and effort! Jamie Johnston
Unit 6, Elmwood Condominium Association

Excellent Product Exceptional Service
Posted by frontco on 12/19/2009
After just finishing the install of the Cable Rail system, we have nothing but good to say about the Hansen company. We are Harcon Construction a professional remodeling/construction company based in Cincinnati Ohio. Being this was our first time working with Hansen we were a little weary of how the process would work and the quality of the product. Jason Kosola was our sales contact for the project and made every effort to complete our business without incident. We recieved our railing via a shipping company on time and also got to talk with some very friendly people there as well. We have gotten nothing but compliments from the Homeowner of project. Jason worked with us thru the entire project and communicated very well, all of our questions were answered very quickly. We will be doing usiness with Hansen and Jason again. Harcon Construction

A company that cares
Posted by roysimmons on 12/18/2009
As a homeowner of 24 years I have learned to be overly cautious when contracting services. Time has proven over and over that most companies fail to deliver the level of service they promise in at least one area and usually it is more than one. Hansen Architectural has proven to me to be one of the very few exceptions to that. I ordered a custom made canopy to provide some protection in front of my home, from the elements. The people were friendly and helpful through the entire process from initial contact to support with installation. I chose to install it myself, knowing that my project would require some on-site fabrication. Jason worked with me to ensure I had all the proper materials to fabricate these pieces. The custom kit arrived in superior packaging. No pieces were missing or damaged. All fasteners were packaged separately and I was amazed to find that I didn’t run short on any of them. The quality of the finish is very good, with no imperfections. The structure is extremely stronger than anticipated. This is clearly money well spent and I am already planning a 2nd phase to extend the canopy over a walkway to the house. The best part is that at the end of my project, I contacted Hansen to make a couple suggestions that I felt would further improve their product. They were very open to the ideas and were enthusiastic at the possibility of enhancing a great product. That it the kind of company I want to be associated with, people that really care.

Thank you to Hansen Architectu...
Posted by Woodman9 on 12/17/2009
Thank you to Hansen Architectural Systems, Inc. for your company's efforts in supplying and installing glass handrail system at our QFC Grocery Store remodel project in Seattle. Tom Trocino and your installer Cecil pulled this off under the pressures of an extremely tight schedule, in a very professional manner, finishing a couple days early, and our client was extremely pleased with the final product. Lachlan Foss, Project Manager WOODMAN CONSTRUCTION

Bruce Christopher /General Contractor
Posted by Brucetopher on 12/16/2009
I am a general contractor specializing in residential and commercial remodels. We periodically have projects that require a deck railing and have used Hansen Architectural Systems products. Since discovering Hansen Architectural several yearts ago we have not used any other system. We love the look and quality of what ever style we have used as do our clients. We always try to recommend and install products that look superior to the products available at the large "box stores" or "do it yourself" centers. Hansen Architectural Systems gives us that "high end" look that we like to include in our projects. The salesman that we work with is quick to respond to any need we have from needed parts, installation advise or meeting with opur customer to help sell the job. We could not be happier with Hansen Architectural Systems and will continue to call them for all our powder coated railing needs. Sincerely; Bruce Christopher/owner

Hansen is great!
Posted by JannieO1 on 12/16/2009
We hired Hansen to install glass railing and a patio cover on our commercial property. They provided excellent quality products on time and on budget. We highly recommend Hansen for your project. Janine Oswald

Great Service
Posted by JBGARY on 12/16/2009
For a recent residential project in Seattle, we used an all glass railing system on a deck with a sweeping Puget Sound view. Hansen Architectural Systems was very helpful in coordinating the railing details with the architect, structural engineer and the contractor. The price quoted was the price billed. The installation was in a difficult location, and as in almost all construction projects, there were some bumps on the road. Hansen Architectural Systems really stepped up to quickly resolve the installation issues. The finished railing system is beautiful. I will certainly be recommending them for future projects. Brian Gary AIA Brian Gary Architecture 206-935-8278

Handrail systems
Posted by jhbeloff on 12/16/2009
Over the past 10 years , I have had the experience of building homes for my family , friends and clients. One of the most consistant super high quality and service companies has been Hansen Architectual Systems. We have used their cable and rail sytem on almost every project . The system works extremely well for all types of architecture and is a sytem favored by the local inspectures. The service is as well of the highest quality. We have rarely had to have Hansen to come back for adjustment. When we have they have been all over it. I have referred Hansen to many who have been remodelling who are looking for high quality details to add to their additions. I have always received very positive feedback in return. I would strongly recommend them for the smallest to the most detailed high end project. They are an absolute stand alone company and their products are built in America.